FAQs

What areas do you cover?

We provide our services throughout Suffolk, including Ipswich, Bury St Edmunds, Lowestoft, Felixstowe, and surrounding villages.

Do you remove and dispose of old windows and doors?

Yes, we handle the removal and environmentally responsible disposal of your old windows and doors as part of our installation service.

Are your products covered by a guarantee?

Yes, all our products and installations come with a comprehensive guarantee for peace of mind.

What kinds of doors do you offer?

Our range includes front and back doors, composite doors, bi-fold doors, French doors, patio doors, and sliding doors, available in uPVC, aluminium, and timber.

Do you offer finance or payment plans?

We can discuss flexible payment options to make your home improvement project more manageable.

How long does installation take?

Installation times vary depending on the project size, but most window or door installations are completed within one to two days. Conservatories may take longer depending on the design.

What types of windows do you supply and install?

We offer a wide range of windows including uPVC, aluminium, timber, sash, and casement windows, all available in various finishes and styles.

Do you design and install conservatories?

Yes, we offer a complete service for conservatories, including design, supply, and installation, tailored to your property and style preferences.

Do you provide free quotations?

Yes, we offer free, no-obligation quotations and advice to help you choose the best options for your home.

Can you help with planning permission for conservatories?

Yes, our team can advise you on whether planning permission is required and assist with the necessary applications if needed.

Are your fitters fully qualified?

Yes, our installation teams are fully trained, qualified, and experienced to ensure the highest quality workmanship.

Do you provide double and triple glazing options?

Yes, we supply and fit both double and triple glazed windows to enhance energy efficiency and reduce noise.

Are your products energy efficient?

Absolutely. All our doors and windows are designed to meet or exceed current energy efficiency standards, helping to reduce heating costs.

How can I arrange a consultation?

You can contact us by phone, email, or through our website to arrange a free consultation at your convenience.

Can you match existing styles or colours?

In most cases, yes. We offer a wide range of colours, finishes, and hardware options to complement your existing property style.